Privacy Policy

Privacy Policy – TAPAN ART & CRAFT

Effective Date: 2 September 2026
Website: tapanartandcraft.com
Contact: 9820659072

At TAPAN ART & CRAFT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website.

1. Information We Collect

We may collect the following information when you use our website or place an order:

  • Full name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and transaction details
  • Product preferences and inquiries
  • Information you voluntarily provide through contact forms, WhatsApp, or other communication channels
  • Technical information such as IP address, browser type, device information, and website usage data

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Contact you regarding your order or inquiry
  • Provide customer support
  • Send order updates and delivery information
  • Process payments and refunds
  • Improve our products, services, and website
  • Prevent fraudulent or unauthorized transactions
  • Send promotional communications where permitted by law or where you have provided consent
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments may be processed through third-party payment service providers. TAPAN ART & CRAFT generally does not store complete credit/debit card numbers, CVV numbers, UPI PINs, or banking passwords on its own servers.

Payment information is handled according to the security and privacy policies of the relevant payment provider.

4. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember user preferences
  • Understand website traffic and usage
  • Improve website performance and user experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

  • Shipping and courier partners
  • Payment processing providers
  • Website hosting and technology service providers
  • Customer-support services
  • Government authorities or law-enforcement agencies when legally required

These parties are expected to use your information only for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions and provide services
  • Maintain business and transaction records
  • Resolve disputes
  • Meet legal, accounting, tax, and regulatory obligations

When information is no longer required, it may be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites, payment services, social-media platforms, or other services.

TAPAN ART & CRAFT is not responsible for the privacy practices or content of those third-party websites. We recommend reviewing their respective privacy policies.

9. Children's Privacy

Our website is not intentionally designed to collect personal information from children without appropriate parental or legal consent.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

10. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally permissible
  • Withdraw consent for certain communications
  • Request information about how your personal information is being used

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

TAPAN ART & CRAFT may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

Any updated Privacy Policy will be published on this page with a revised Effective Date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

TAPAN ART & CRAFT
Website: tapanartandcraft.com
Phone / WhatsApp: 9820659072